Communicate in the Workplace

In this course, you will learn how to develop effective communication skills that build positive interactions with others. We discuss effective methods for persons struggling with talking to co-workers, or approaching your boss to discuss that pay rise. It is also beneficial for those corporate employees who need to be more assertive in that management meeting.

Communicate in the Workplace

In this course, you will learn how to develop effective communication skills that build positive interactions with others. We discuss effective methods for persons struggling with talking to co-workers, or approaching your boss to discuss that pay rise. It is also beneficial for those corporate employees who need to be more assertive in that management meeting.

Confined Spaces - 2 Day Course

This is a Nationally Accredited course designed for workers who are required to perform tasks within confined spaces. This course provides the skills and knowledge to safely enter and exit confined spaces whilst minimising (or eliminating) the risks to the health and safety of anyone who enters the space. There are no pre-requisite requirements for this course however if you are intending to work within the construction industry you will be required to hold a Construction Industry Induction Card (White Card) and we recommend that you also obtain this qualification. All training and assessment is carried out by experience trainers working in the field of emergency services. If you are unsure if this is the right course for you, please see the link below to the course brochure or contact our office and discuss your concerns.

Confined Spaces - Refresher Course

This is a one day refresher course for the unit of competency - RIIWHS202D Enter and Work in Confined Spaces (includes emergency rescue).

Conflict Resolution

In this course you will learn how to manage and resolve conflict in the workplace. Conflict resolution is an important aspect of any healthy relationship (personal or business). Relationship conflicts are inevitable, learning to deal with them in a healthy way is crucial to your own well-being and the well-being of those around you. 

Conflict Resolution

In this course you will learn how to manage and resolve conflict in the workplace. Conflict resolution is an important aspect of any healthy relationship (personal or business). Relationship conflicts are inevitable, learning to deal with them in a healthy way is crucial to your own well-being and the well-being of those around you. 

CPCCWHS1001 Prepare to work safely in the construction industry

This course is required by SafeWork NSW for all persons working within the construction industry. It is an entry level induction that addresses the relevant aspects of work, health and safety in this industry. This course is a nationally accredited course which is mandatory for all persons working in or around the construction industry. 

Dealing with Difficult Employees

This course will enhance your ability to deal with difficult employees. There are so many different personalities in this world that it is difficult to know how to react to them. Is it the person who complains a lot, or that person who is negative and nothing makes them happy? We discuss how to deal with all of those personality types and how to get the most out of people without causing conflict.

Finance Jump Start

This jump start program is designed for those who want to start working in a position involving finance and finance related fields but who have no background in finance. This is a beginners course and was developed to provide the basic understanding of financial terms and requirements.

How to Manage Performance in the Workplace

This course provides Managers with goal-focused, commonsense techniques to stimulate employee productivity in any environment. Performance management is a set of tools to optimise the success of each employee. When used affirmatively, performance management builds success into the future by using the past as a stepping stone to higher ground. It is not just about evaluating performance but accepting that employees can improve productivity if you invest a little time and effort on their behalf.

Leadership Skills

This course is designed for managers, supervisors or anyone who needs to show leadership skills in the workplace. Being able to communicate clearly and succinctly is an important skill and needs to include an assertive yet non-threatening manner. Good leadership skills focus on confidence, transparency and integrity and we can show you how to achieve all of these skills.

Microsoft Office Jump Start

This jump start program is designed for those who have no microsoft office skills (Word, Excel, Outlook, Powerpoint) and for those who know the basics and want to upgrade your skills. We have both a beginners and intermediate course. 

Office Administration Jump Start

This jump start program is designed for those who have not worked in an office environment and is wanting to enter an office administrative position. It will give you the skills to understand administrative responsibilities and what is expected in a corporate or business environment. 

Personal Health & Wellbeing

Your health and well-being is vitally important to both your personal and business life. Obtaining that work/life balance is also important. This course provides insight into how you can gain energy and be more confident, and less stressed everyday. There is only one person who can change your life, and that is you.

RIIRTM301D Operate a Truck or Trailer Mounted Attenuator (TMA)

Truck Mounted Attenuator (TMA) drivers have a very important role for ensuring the protection of all crew members and other workers on site. They provide protection from wayward vehicles or inattentive drivers in or around a work zone. This course allows participants to operate a truck or trailer mounted attenuator when carrying out traffic management activities in the construction industry.

RIISS00054 Traffic Controller Skill Set

This course provides training for workers who are required to control traffic with a Stop/Slow bat.  This program is a good entry point for those wishing to establish themselves in the traffic control/management industry. All training and assessment is carried out by SafeWork NSW approved trainers and assessors. This course is delivered in combination with the Traffic Management Implementer Skill Set. Please refer to our Traffic Control Combo Course for further details.

RIISS00055 Traffic Management Implementer Skill Set

This course provides training for workers who are required to set up and work with Traffic Control Guidance Plans at a work site. This program is a good entry point for those wishing to establish themselves in the traffic control/management industry. All training and assessment is carried out SafeWork NSW approved trainers and assessors. This course is delivered in combination with the Traffic Controller Skill Set. Please see our Traffic Management Combo Course for further details.

RIISS00056 Traffic Management Designer

This course provides training for workers who are required to select, modify or design traffic management plans and traffic control guidance plans for road works, produce major upgrades of standard plans and/or inspect traffic control plans on road construction sites. All training and assessment is carried out by SafeWork NSW approved trainers and assessors.

RIIWHS204D Work Safely At Heights

This one (1) day course is designed for workers who require Nationally Accredited qualifications in order to work safely at heights in the Resources and Infrastructure Industries. If there is any chance of you falling from one level to another whilst working then you, or your employees, should complete this training. The appropriate training and prevention techniques are vital to ensure the health and safety of not only yourself but your fellow workers.

Traffic Control Combo Course

This course is designed for workers who are required to have the skills and knowledge to control traffic with a Stop/Slow bat and set up signs and devices in accordance with a Traffic Control Guidance Plan. This program is a good entry point for those wishing to establish themselves into the traffic control/management industry. Having both the Traffic Controller and Implement TCGP qualifications is not a mandatory requirement for employment however it is highly recommended to improve your chances of gaining employment within the industry.

Traffic Control Jump Start

This jump start program is designed for persons who have no experience in the traffic control or construction industry. It provides the information that an employee needs to know about the traffic industry but will not gain from the regulated skill sets. This program is ideal for giving you the confidence to perform your duties and the knowledge of specific traffic requirements. It will show your employer that you will go the extra mile to understand the industry and be a dedicated and reliable employee.

WHS Committee Responsibilities

This course is currently under re-development and will be available soon.

For further details regarding this course, please submit an on-line enquiry.

WHS for Supervisors/Team Leaders

This course is currently under re-development and will be available soon.

For further details regarding this course, please submit an on-line enquiry.

Workplace Wellbeing


RIIRIS301D - Apply Risk Management Processes


RIIRTM301D - Operate a truck or trailer mounted attenuator


UoC only - Prepare to Work Safely in the Construction Industry

This is the Construction Industry Induction Card (or White Card) course which is nationally accredited with SafeWork NSW. Upon successful completion of this course you will be issued with a Statement of Attainment from Worksite Training and a Work Health & Safety General Construction Induction Card from SafeWork NSW.

TTC003 - Traffic Control Combo Course


RIISS00044 - Traffic Controller Skill Set


RIISS00045 - Work Zone Traffic Control Guidance Plan - Developer Skill Set